Lonnie S. Jones
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Professional Software Experience
Information Systems Analyst, October 2013 – May 2016

@ MOD Super Fast Pizza LLC

  • Analyze, research, and propose software products and vendors
  • Integrate prior systems data and automate reports
  • Automate install process for new laptops, create hard drive image, and integrate with systems management products
  • Administrate several systems: Microsoft Azure, Office 365, organizational networks, and websites
  • Create and implement multi-tier disaster recovery plans
  • Develop enterprise websites with LAMP stack and WordPress
  • Train technicians during a period of company expansion to ensure detail and adherence to company policy
  • Negotiate pricing to save the organization more than $50,000
  • Provide chat, text, and phone support to customers, corporate office, and stores
Quality Assurance Tester, April 2013 – September 2013

@ ArenaNet

  • Manual testing in an Agile environment
  • Analyze reported exploits and event triggers for stability
  • Provide bug documentation and reproduction steps
  • Provide suggestions to designers and programmers for solutions
Software Engineering Consultant, January 2007 – December 2012

@ Self-Employed

  • Regularly communicate with clients from diverse backgrounds
  • Translate business needs into functional software tools
  • Create design documents to determine functionality, scope, complexity, and other aspects of the deliverable
  • Provide documentation and training to the client for products
  • Create wireframes, designs, GUIs, and UX for products using Adobe Master Suite
  • Manage internal and external teams to ensure dynamic, stable, scalable, and secure products
  • Provide documentation and training to the client for completed products
  • Perform QA automated and manual testing
  • Plan, configure, and implement disaster recovery, malware prevention, and security

Western Governors University @ Salt Lake City, UT

  • Bachelor of Science – Information Technology Management, 2010-2013
  • Master of Science – Information Technology Management, 2014-2016
  • Certificate of Excellence in Advanced Networking for systems design, management, and security
  • Certificate of Excellence in Capstone Graduate Project for Performance Appraisals for Software Engineers

Lewis-Clark State College @ Lewiston, ID

  • Computer Science major, Mathematics Minor, 2005 - 2007
Related Certifications
  • CIW Web Foundations Associate
  • CompTIA Project+
  • MCSD: Windows Store Apps with HTML5
  • MTA: Networking